Batterbee Roofing Blog

Questions to Ask a Roofer — and the Answers You Should Hear

Central Florida homeowners deal with heavy rain, high humidity, and storms that can wear down a roof much faster than in other parts of the country. Because your roof plays such a major role in protecting your home, choosing the right roofing contractor matters.

It helps to know the questions to ask a roofer before hiring them, as well as the kinds of answers to expect from a trusted roofing contractor in Florida. What you’ll learn here includes licensing requirements in Florida, what should be included in a roofing estimate, how warranties actually work, and the red flags that signal it’s time to walk away.

“Are You Licensed and Fully Insured in the State of Florida?”

This is one of the most important questions to ask a roofer before hiring, especially in Florida, where roofing work requires specific licensing through the Florida Department of Business & Professional Regulation (DBPR).

Any good roofer should immediately confirm that they hold an active roofing license and can provide proof on request. A licensed roofing contractor understands state codes, permitting requirements, and safety regulations, all of which protect you from poor workmanship or unlawful construction practices.

A reliable roofer will also carry full workers’ compensation and general liability insurance. Workers’ compensation protects you if a crew member is injured on your property. Liability insurance covers damages arising during the project, such as accidental structural damage or installation errors. These safeguards are essential, especially in storm-prone regions like Central Florida. A professional roofer should never hesitate to provide documentation when asked.

“Can You Provide Recent & Local References of Prior Work?”

A trustworthy roofer should be able to point you toward recent projects so you can get a clear idea of the quality of their work. Roofing is a significant investment, and the best way to understand a company’s workmanship is by seeing it in action. Ask for addresses, photos, or job details from projects completed within the last year in Central Florida. This shows that the roofer is actively working in the area and understands regional needs such as heat exposure, algae growth, and hurricane-related wear.

In addition to references, look at online reviews and ratings from homeowners in nearby cities like Leesburg, Eustis, and The Villages. Consistent, positive customer feedback is a strong sign that the roofer delivers reliable service. A reputable company should also be willing to direct you to verified review platforms as well as their own project gallery. 

At Batterbee Roofing, we maintain a detailed collection of completed roof projects so people can see real results before making a decision.

“What Is Your Warranty Coverage?”

In roofing, there are typically two types of warranties: a manufacturer’s warranty and a workmanship warranty. Both serve different purposes, and a trustworthy roofer should be able to explain what each covers.

A manufacturer’s warranty covers the roofing materials themselves. This might include protection against defects in shingles, underlayment, and other components. Many top manufacturers—such as Owens Corning—provide long-term warranties, and some even offer extended coverage when a certified contractor completes the installation.

A workmanship warranty, on the other hand, is provided by the contractor. It guarantees that your roof was installed correctly and in accordance with industry standards. This coverage protects you from issues caused by improper installation, not by material defects. A trusted roofing contractor in Florida will offer a clear, written workmanship warranty and be totally transparent about what is included.

“Do You Provide Written & Detailed Estimates?”

Before any work begins, you should receive a written and itemized estimate that breaks down every part of the project. This ensures transparency, prevents surprise costs, and allows you to compare roofing contractors fairly. A reputable roofer will outline materials, labor, disposal fees, permitting costs, ventilation needs, and any additional services required.

A detailed estimate also helps protect you from pricing games. Contractors who give only verbal quotes or vague numbers are more likely to add unexpected charges later. Your roofing estimate should also describe the type of shingles or roofing system being installed, including brand and warranty information.

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“What Is Included in Your Roofing Quotes?”

Not all roofing contractors structure their quotes the same way, and a lack of clarity can lead to unexpected costs once work begins. Asking a roofer to explain everything included in the quote helps ensure transparency and protects you from hidden fees.

A detailed roofing quote should outline the roofing system being used, including the type of shingles, underlayment, flashing, ventilation components, and any required decking repairs. It should also specify clean-up procedures, debris removal, and whether the company handles permitting. A roofing contractor in Florida should also mention whether their quote accounts for local code requirements.

A quality roofer should walk you through the quote. This is your opportunity to ask how long the quoted price is valid and whether potential wood rot or structural issues could affect final pricing. Honest contractors will clarify what’s included, what’s excluded, and what factors could change the scope.

“What Is Included in Your Roofing Quotes?”

Roofing timelines vary, but a knowledgeable contractor can give you a reasonable estimate based on home size, materials, and weather conditions. In Central Florida, the weather can shift quickly, so the timeline should include contingencies for rainstorms or high winds. Most roof replacements take one to three days, but larger, more complex roofs may require additional time.

A trustworthy roofer will also emphasize the importance of communication throughout the project. This includes updates during permitting, notices about material delivery, and daily progress reports once installation begins. Homeowners should know what to expect at each stage—not just the start and end dates.

The project manager should provide oversight, ensuring the crew follows the installation plan and that any unforeseen issues, like rotten decking, are addressed promptly. Clear communication prevents frustration and helps keep the project moving smoothly.

“What Are My Payment and Financing Options?”

Roofing is a major investment. Ask whether the roofer accepts multiple forms of payment, offers staged payment schedules, or provides third-party financing. Transparent payment terms help prevent misunderstandings and ensure there are no unexpected charges later in the process.

Many reputable companies offer financing to help homeowners spread out the cost of a roof replacement. This is especially valuable when a roof fails unexpectedly due to storm damage or age. Batterbee Roofing offers flexible financing options, allowing clients to choose payment plans that fit their budgets.

Make sure the roofer explains when payments are due, how deposits work, and whether any pre-approval is required for financing. Contractors asking for full payment up front should be treated as a serious red flag.

A trustworthy roofer will also emphasize the importance of communication throughout the project. This includes updates during permitting, notices about material delivery, and daily progress reports once installation begins. Homeowners should know what to expect at each stage—not just the start and end dates.

The project manager should provide oversight, ensuring the crew follows the installation plan and that any unforeseen issues, like rotten decking, are addressed promptly. Clear communication prevents frustration and helps keep the project moving smoothly.

Red Flags to Watch Out For

Some roofing contractors rely on tactics that create pressure, confusion, or unnecessary risk for the homeowner. Knowing these red flags can help you avoid costly mistakes and protect your home from unqualified or dishonest contractors. 

Here are some of the most common warning signs:

Knocking on Doors and Offering Free Inspections

While some reputable companies canvass after major storms, scammers often use door-to-door tactics to pressure homeowners into unnecessary repairs.

Requests for Full Payment Up Front

A trustworthy roofer may request a modest deposit, but paying in full before any work starts is a major red flag.

Unmarked Vehicles

Professional contractors use branded trucks and equipment. Unmarked vehicles can indicate a lack of licensing or insurance.

High-Pressure Sales Tactics

Contractors who rush you to sign a contract, especially with “today-only” pricing, should be approached with caution.

Requests for Full Payment Up Front

If a roofer cannot provide recent examples of work or verified customer reviews, it’s best to move on.

Why Choose Batterbee Roofing for Your Next Roof in The Villages, FL

Choosing a roofing contractor in Florida requires trust, expertise, and proven results. 

Batterbee Roofing has served homeowners across Central Florida since 1993, offering dependable service backed by decades of local experience. As an Owens Corning Platinum Preferred Contractor, we provide exclusive access to top-tier roofing materials and strong warranties.

Every question covered in this guide is part of our everyday process. From providing written estimates to offering flexible financing options, our team prioritizes transparency and customer satisfaction. When it’s time for a roof replacement or inspection, partnering with a certified and community-focused roofer helps ensure your home stays protected for years to come.

Why Choose Batterbee Roofing?

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THE TRUSTED OWENS CORNING PLATINUM PREFERRED CONTRACTOR

To maintain the highest-quality service, we operate on principles of integrity, honesty, trust, education, and innovation.

HIGHEST REVIEWED AND RATED CENTRAL FLORIDA ROOFING CONTRACTOR

We are proud of our many positive customer reviews that span over 30 years of business. We’ll treat your home with the same five-star care!

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From emergency roof storm restoration to sun-splashed skylights, our remodelers are friendly, clean, and meticulous. Your home is in caring hands with our team!

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Riva W. profile pictureRiva W.
16:48 01 Jun 25
Highly recommend. Roof was completed in one day. Neat and clean.
Bert P. profile pictureBert P.
01:59 01 Jun 25
Great overall experience having our roof replaced by Batterbee Roofing. Everyone involved throughout the process was great. We highly recommend Batterbee Roofing.
Stephen Y profile pictureStephen Y
20:39 30 May 25
First, let me say that I'm like most people in that I didn't *want* to have to replace my roof, but it became extremely obvious that it was time to do so. When doing my due diligence it seemed like Batterbee Roofing was the way to go, and I'm *so* glad I decided to work with them; it was truly a seamless experience! Everything from the quote to the scheduling to the install went without a hitch. I want to give a specific callout to Jeremiah, our project coordinator - he was notably professional, extremely responsive and made sure we were happy with every step of the project.

All in all, for an experience that is one most people undertake reluctantly, Batterbee made it as easy and pain-free as one could ask for!
Dennis H. profile pictureDennis H.
15:49 29 May 25
GREAT WORK CLEAN UP WAS PERFECT. MARTINEZ KEEP US INFORMED AT ALL TIMES. EXCELLENT SITE SUPERVISOR. I WILL USE THEM AGAIN
Tamera H. profile pictureTamera H.
21:59 27 May 25
This company is professional, timely and very courteous. They made the hole process of getting a roof repaired easy. They cleaned up the entire area like you would not even have known they were there. Wonderful company
Peter A. profile picturePeter A.
21:04 24 May 25
We had the pleasure of welcoming Charles Carson into our home.He did a comprehensive review of our roof with a video of the condition, he then told us that it had at least 10 years left on it. Charles then went on to say that in his opinion there was absolutely no need to do anything at present, we respect his honesty and will be pleased to deal with him and Batterbee Roofing when the need arises in the future.
Gregg B. profile pictureGregg B.
19:05 24 May 25
BATTERBEE ROOFING WERE FANTASTIC!
John J. profile pictureJohn J.
17:36 23 May 25
Excellent work and cleanup. Proud of our new roof. Highly recommend Batterbee
Dwyane A. profile pictureDwyane A.
17:10 23 May 25
We would highly recommend Batterbee Roofing. They were efficient and highly professional. All the staff that we dealt with were knowledgeable and personable. We are very pleased.
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