Rhett was great and stayed in contact with me continuously on scheduling timeline. He was very courteous and available at all times to reach out to. Steve was the project supervisor and stayed in contact with me as well while the roof was being put on. He was very nice and explained everything in detail concerning the roof. He made sure the outside of house was secure and that no plants were being damaged. He answered all my questions concerning the roof details. Excellent communication with him. Fred was the team lead I believe and he seemed to have his team working perfectly and had a great attitude and answered a few questions I had as well. Excellent all around team from start to finish. I couldn't have asked for a better experience with Batterbeer company.
Rhett was very helpful in making out decision to choose your company. The project manager on-site was Emanuel and he too did an excellent job. As a result there were no issues with the roof installation.
As a retired property manager, after 40+ years, I have worked with countless roofing contractors in Denver, Colorado. I have now lived in the Villages for four years and the roof on our house was original (over 18 years old). Lots of roofing companies have approached us to replace this roof. After talking with some less than impressive companies, we were fortunate and thrilled to work with Rhett from Batterbee. He showed me a video of the roof condition after he carefully inspected the roof. Rhett gave me a number of options for the roof replacement (shingle quality and roof detailing). While there was a delay in getting shingles due to our current economy, I received an email update every week regarding when the shingles were expected to be delivered! When the shingles arrived, I received numerous instructions to prepare for the replacement as well as phone calls from Stevie my reroof supervisor to set up a before and after inspection. Beto and his incredible crew did an amazing job - not one detail that I was not happy with! Cleanup was perfect and I could not be happier. Details, communications, follow through was all perfect. Any roof work I ever need will always be done by Batterbee.
While searching for a roofing company that could satisfy my needs, I Came across Batterbee & I must say the entire experience was delightful. Out of all the companies, Batterbee is who my husband recommends to everyone & is who we now do business with!
This young gentleman was a pleasure to work with. My husband and I were truly impressed with how professional and knowledgeable he was. We will be looking into Batterbee for all our future endevors.
When your insurance company demands a new roof it is very frustrating! Batterbee was the company that installed the original roof, helped when we had a problem, we called to check the roof (when scammers were preying on our neighbors) and did a minor repair. Batterbee was the company we trusted to reroof the house. Sam and Rhett helped us. The office staff kept us up to date on the ordered materials. The roofers did a great job. The field supervisors (my husband met one at the beginning of the job and I worked with Manny the second day) made sure that we were informed about the process and progress. Our property was left in the same shape as it was when the job started. We strongly recommend Batterbee for any work on your roof!
Thank you to the entire team at Batterbee Roofing [from the initial quote with Rhett and his team, through installation with Manny and his team, along with everyone at the office] for making this a wonderful experience. Everyone was extremely polite and professional - Thank you for a job well done!
The ladies in the office were very pleasant when scheduling & Rhett exceeded my expectations - I look forward to continuing to grow our professional working relationship.
Eric and his team came and did a beautiful, perfect, professional job, they made sure that all of my wood that is under the shingles was replaced and fixed, they made sure that everything we were promised was on the roof, this company really has it together, knowledgeable, professional, and well respected, my wife and I thank you guy's for a beautiful roof.
My wife and I had a great experience with Batterbee Roofing. The clearly explained the scope of work and the actual work was excellent. Emanuel was the project manager and did a great job of keeping us informed throughout the completion of the project.
Batterbee Roofing installed a new roof on our home in March 2023. We were very happy how professional, courteous and well coordinated the company was in keeping the customer informed on each step of the process through the Portal System and phone calls. We had the opportunity to meet the owner, Keith Batterbee, who has been in business in the Villages for over thirty years. We would especially like to thank the staff, Rhett, Brianna, Marcie, Justin, Matt, Manny, Jason and the installers for a job well done. We highly recommend Batterbee Roofing to our neighbors and friends. Batterbees deserves a Five Star Plus Rating.
Batterbee Roofing was recommended by a friend in the Villages and I’m very happy with the process and the result. I am very familiar with reroofing a house and the presentation by our sales rep Rhett made absolute sense and explained so anyone can understand what they do. They did everything as they say they will do from start to a perfect cleanup. They net the whole house to facilitate cleanup. The crew is friendly and team leader Emmanuel is there all day to answer any question. Good job done in one day!
I am very pleased with the excellent job Batterbee Roofing did with the removal and installation of our new roof. From start to finish everybody was professional and attentative to our situation. The presentation and subsequent communication of the installation process was very informative. Any questions I had were answered within a short period of time. One minor hiccup was the disposal of our satellite dish. In the future perhaps the homeowner be given the option of keeping vs. disposal. Otherwise everything went according to plan and I was very satisfied with the quality end product.