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Diane M.

Our experience communicating with our sales agent, Charles, and through the completion of our new roof with Josh we couldn't be happier. Charles explained everything and Josh made sure everything was done correctly and completely. I watched the entire team tear off the old roof, replace damaged wood, found a defect in one of our solar tubes (which was easily replaced, at an added expense, it was way too old to contact the original installer for a replacement), re-covered with waterproof sheeting, valleys filled with peel n stick underlayment and the new shingles going on. I didn't watch the clean-up but boy did they do a great job as the site was a bit messy. Every step along the way was as discussed by Charles. I just did not like phoning the main office - had to listen to all of the various "press for" along with long waits before I spoke to a real person. Can't wait for the rain, and more rain to prove the incredible workmanship received. Thank You !!!

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4.9 out of 5
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